Frequently Asked Questions

Q: How do you choose which products to review?
A: We select products based on market demand, consumer interest, and trending items. Our selections are independent and never influenced by manufacturers.

Q: Are your reviews updated regularly?
A: Yes, we update our content every 3-6 months or when significant market changes occur. Last update dates are shown on each article.

Q: How do I place an order?
A: Simply select your desired product, add it to cart, and proceed to checkout. You can pay via credit/debit card, PayPal.

Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All transactions are secure and encrypted.

Q: Is my payment information secure?
A: Yes, we use industry-standard SSL encryption and secure payment gateways to protect your financial information. We never store your card details.

Q: How long will shipping take?
A: Domestic orders typically arrive in 3-5 business days. International shipping takes 7-14 business days. Express shipping options are available at checkout.

Q: Do you ship internationally?
A: Yes, we ship worldwide. Shipping costs and delivery times vary by location. You can calculate exact shipping costs at checkout.

Q: What is your return policy?
A: We offer 90-day returns on unused items in original packaging. Contact our customer service for a return authorization. Refunds are processed within 2-4 business days.

Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email. You can also track your order in your account dashboard.

Q: What if my order arrives damaged?
A: Please take photos and contact us within 48 hours of delivery. We’ll arrange a replacement or refund right away.

Q: How do I get help with my purchase?
A: Our customer service team is available via email, phone Monday-Friday, 9am-5pm. We aim to respond within 24 hours.

Q: Do you offer discounts or promotions?
A: Yes, subscribe to our newsletter for exclusive deals. We also run seasonal sales and special promotions throughout the year.

Q: Can I modify or cancel my order?
A: Orders can be modified or cancelled within 2 hours of placement. Contact customer service immediately for assistance.

Q: What happens if an item is out of stock?
A: Out-of-stock items are clearly marked. You can join the waitlist to be notified when the item is available again.